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How to protect Android devices from data loss with the help of policies

In Cortado's administration portal, you will find a variety of policies that you can use to protect your users' Android devices from data loss.

Aim

In diesem How-To zeigen wir Ihnen, wie Sie Richtlinien zum Schutz vor Datenverlust konfigurieren, um so die Geräte- und Datensicherheit zu erhöhen.

Implementation

  • In the Cortado administration portal, select Administration→ Policies.
  • Add a new policy by clicking on the plus icon.
  • Then select Android and as the setup method Fully managed device, Work profile or Work profile on company-owned device (example in illus.).

select fully managed device

Under Data Leakage Protection, you will find the options that are explained in more detail below. The image shows the available policies for fully managed devices. All settings are allowed here by default.

Note! Only some of the policies described below are available on devices with a work profile or work profile on company-owned devices.

date leakage protection policies for Android devices

Allow modifying accounts

Allow mounting external storage media

Allow USB mass storage

Allow USB file transfer

Allow screen capture

Allow printing

Allow use of camera

Allow copy & paste data between the work profile and personal profile

Allow modifying accounts

You can use this policy to specify that users are not allowed to add (left illus.) or remove (right illus.) accounts (e.g. for email apps). To do this, remove the tick from the checkbox and assign the policy to the users/groups/devices. Instead, configure the accounts for your users using the managed configurations. Users then only need to enter their password and can get started straight away without having to set up an account themselves. This simplifies things for users and also ensures that only the accounts you want are used.

modifying accounts not possible

Allow mounting external storage media

External storage media, such as hard disks or USB sticks, can be quickly and easily connected to an Android device via USB cable to transfer data (left and right illus.). In a corporate context, this can become a security risk under certain circumstances.

USB drive connected

If you want to prevent data from being transferred from an Android device to physical, external storage media, remove the tick from the checkbox and assign the policy to the users/groups/devices. The external storage devices are then no longer displayed in the Files app under Storage devices (left illus.). Data can therefore no longer be transferred.

Please note, however, that it is still possible to transfer data to a PC/laptop/Mac connected via USB (right illus.). If you would also like to prevent this data transfer option, remove the checkmark from the Allow USB file transfer policy instead.

using USB drive not allowed, file transfer via PC possible

Allow USB mass storage

This policy is outdated and will be removed from the list shortly!

Allow USB file transfer

Exchanging data between an Android device and a PC/laptop/Mac (left illus.) or a USB stick or external hard disk (right illus.) has many advantages. For example, photos can be downloaded from the smartphone to the PC or an app (.apk file) from the PC to the smartphone via a USB connection.

file transfer allowed

What is desirable for private use can quickly become a security risk in a corporate context. If you want to prevent files from being transferred to external storage media or to a PC/laptop/Mac via USB, remove the tick from the checkbox and assign the policy to the users/groups/devices. The File transfer option is then hidden for both a connected PC/laptop/Mac and for external storage media (left illus.). A connected external storage device is not displayed in the Files app (right illus.).

file transfer not allowed

Allow screen capture

On most Android devices, a screenshot can be taken by pressing the power and silent buttons simultaneously. These screenshots can then be edited, saved and shared. This can pose a security risk for companies under certain circumstances.

If you want to prevent users from taking screenshots, remove the tick from the checkbox and then assign the policy to the users/groups/devices. Screenshots can then no longer be created. Instead, a message is displayed stating that the creation of screenshots has been blocked by the IT administrator.

Allow printing

Many Android devices can now access printers via Wi-Fi. Most printers require a special app in order to function properly. But simple printouts are often already possible with the integrated standard print service (middle illus.).

printing allowed

This can lead to unwanted data loss for companies. If you want to prevent this, remove the tick from the checkbox and assign the policy to the users/groups/devices. Access to the print option in the Settings is then no longer possible (left illus.) and printing is deactivated (right illus.).

printing blocked by IT admin

Allow use of camera

The camera app is one of the standard apps on Android devices (left illus.). If you do not want your users to be able to use the camera app, remove the tick from the checkbox and assign the policy to the users/groups/devices. The camera icon will then be grayed out on the devices (middle illus.) and the app can no longer be opened (right illus.).

using camera not allowed

Allow copy & paste data between the work profile and personal profile

For devices with a work profile (BYOD and COPE), the Allow copy & paste data between the work profile and personal profile policy is also available. This policy is deactivated by default (illus.).

copy & paste across profiles not allowed

This means that by default it is not possible to paste texts that have been copied to the clipboard in the work profile (left illus.) into the private profile (right illus.).

copy & paste across profiles not allowed

Note! This policy only applies to data in the clipboard and not to files (photos, videos etc.).

If you want to allow your users to copy data (i.e. text from the clipboard) in the work profile (left illus.) and then paste it into the personal profile (middle illus.), check the box and assign the policy to the users/groups/devices. The data can then be pasted into the desired document in the private profile (right illus).

copy & past across profiles allowed




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