Knowledge base

• Important Announcements

  News and changes to products and services

• Get started

  register with Cortado MDM, install and configure Cortado Server, install Proxy Server, configure Apple MDM and Android Enterprise

• Configure Mobile Device Management initially

  iPhone/iPad: register with Apple Business Manager, set up Apple Push Certificate; Android: create Managed Google Play Accounts.

• Import and manage users/groups

  create group templates, add users from Active Directory, add individual users, add users using a CSV file

• Set up App Store accounts/add and distribute apps

  Apple Automated Device Enrollment, App Store Accounts for Android devices, add apps from the App Store, add own (self-developed) apps

• Set up profiles and policies

  add and assign profiles and policies for iOS and Android Enterprise

• Embedding mobile devices

  embed Apple devices via User Enrollment or Device Enrollment, configure ADE devices, work profile for private Android devices, Zero-Touch registration, NFC, QR Code, Identifier method for Android Enterprise

• Manage mobile devices

  Find device information, assign apps, profiles, policies to devices, options in case of device loss.

• How To

  short instructions for special scenarios, application examples, special features

• Troubleshooting

  find solutions to problems, troubleshooting, find help when things go wrong

• User Guides

  Instructions for end users, registering devices, further options in the User Portal

• App manuals

  Using the Cortado app for iOS and Android OS