To avoid having to completely set up your supervised device again when you switch devices, the option to import an iCloud backup is available.
Aim
If an iOS/iPadOS user gets a new device (reset to factory settings), they can create an iCloud backup of their old device and transfer this backup to the new device.
In this How-To you will learn what you need to take into account if this is a supervised iOS/iPadOS device that will be managed via ADE.
Implementation
Creating a iCloud backup
Note! The user must be allowed to enter an Apple ID for this. Modifying account settings must be permitted in the policies.
- Then the user creates an iCloud backup on the old iOS/iPadOS device (arrow in illus.). The user can find further information on this in the Apple Help pages von Apple.
Note! You can also force the creation of an encrypted backup with the Force encrypted backups policy.
Importing an iCloud-Backup
- Open Administration→ Settings→ Apple Automated Device Enrollment→ Configure and create a new ADE profile or edit an already existing. Note that the Enable pairing, Restore from backup and Sign in to Apple ID and iCloud checkboxes must be checked (arrow in illus.).
- In Apple Business Manager, link the ADE profile with the new iOS/iPadOS device (serial number). A description of how to do that can be found here.
- While setting up the new device, at the setup step Apps & Daten, the user must select Restore from iCloud backup and then enter the Apple ID and the password that were used to create the iCloud backup. The user can find further information on this in the Apple Help pages.
- After completion of all the setup steps, the apps, photos and other data will be progressively restored in the background. Depending on the volume of data, this will take place over the following hours or days.