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The Cortado user portal – change password and device passcode

Change user portal password (Cortado MDM only)

Change/Reset Device Passcode

Change user portal password (Cortado MDM only)

Note for Cortado Server! To log in to the user portal, simply use your company email address and your domain password. If you want to change your domain password, please contact your system administrator.

Cortado MDM users can change their password for the user portal in the upper left corner, behind their user name (arrow in illus.). Simply enter your current password and the new one and confirm your entry by clicking OK.

Change/Reset Device Passcode

Depending on the platform and type of management, the password (PIN) for the device or the work profile may be able to be changed or reset.

User-registered (private) iOS devices: This function is not available.

Supervised (company-owned) iOS devices: The password can be reset, if you forget it, for example. You can then set a new password on the device.

Fully managed Android devices: If you have forgotten the passcode for your device, you can set a new passcode (PIN) here for the entire Android device.

Android devices with a work profile (private and company-owned): Assign a new passcode for your work profile (not for the entire device). You will then be prompted to enter the new passcode when you open apps that are a part of the work profile.

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